Today 06/24 I took a basic car wash package from this location. After car wash I see bug mark on dashboard and even dust is not gone from car. I asked manager about this and what I don't like about them how they spoke to me saying "with basic wash that's what you get ". I didnt take a free car wash to expect sich response. We are paying $10 for basic wash. This is last time I visited this location. Suggest others to ignore this location
This place is apparently bought by cobblestone and their prices are way higher. And xpresswash did not remove this location from their website as well. I tried to claim a discount coupon code and they said it is a different car wash now. Also the car wash itself is very poor. I paid for their most expensive plan (platinum plan) and it was supposed to shine tires etc.. it’s just a basic wash.. tires are still dirty. Never going back here again. Feel cheated
Please, DO NOT waste your money here!!! It was a great carwash with a very nice and military-friendly owner. Not any more! I took my daughter's car there today. The self-pay kiosk is no longer self-pay. They have a towel taped over the screen, if you can believe that. One of the young men working there comes up to your car and gives you the sales pitch on your options. He suggested the middle level option, which was $14 (no free upgrade for a military ID anymore), so I told him that's the one I would purchase. He made the selection on the screen, took my credit card, and asked for my mobile number so I would get a text receipt. I went through the wash but immediately noticed the rotating brushes on either side of the car didn't even touch the car!! Everything else seemed mostly normal, but the quality of the wash was just terrible. The tires were just as dirty as when I went in, as was most of the sides and back of the car. Exiting the automated wash, I drove around front where the vacuums are and expected the usual towel dry that used to be provided. I pulled up next to the two associates who worked there, and they completely ignored me. There is no towel dry now. In the past, there were usually two young people that would come right up to your car and quickly and thoroughly dry the entire car, helping to avoid water stains and streaks on the windows. To add the cherry to the top of this unpleasant experience, when I got home and viewed my receipt that had come via text, I was charged for the $18 wash!! Honestly, this place is terrible now and is not worthy of your time and hard-earned dollars. AVOID!!
For a newer car wash, I expected this place to be a lot better than it was. My car was still dirty, and the vacuums are horrible! Barely any suction! And who's ever idea was to make the vacuum Nozzle look like that should be fired. I wasn't able to vacuum in-between my seats. I will not be coming back to this car wash.
This place keeps getting worse and worse, I pay monthly for a subscription I come today and the whole car wash is closed, it’s 2:00 in the afternoon on a Tuesday. I can’t call because no phone number is listed. I’m done with this place.
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