Vet for 2 of my dogs for years. Best euthanasia experience for my family. Very calm and comforting. Highly recommend. Update**I received a card in the mail, with hand written notes from their staff regarding the loss of our doggy. Very nice. :)
Just read the latest review about the judgmental vet tech. She was beyond rude to me too, and ignorant, about a month ago. I also have always adored Dr Porter. After reading the last review I am 100% in agreement with that reviewer. That vet tech made me feel terrible. I would also like to note that the time before I brought one of my dogs in for a rabies shot. The vet was very pushy about letting me know she offered euthanasia services. I did not come in to talk about killing my dog. When I was checking out the tech told me to administer the Bravecta monthly. Um… No! Ignorant and dangerous. That was also freaky AF. Ugh. Ugh. Ugh. After so many years of good service here this suuuuuuucks.
The vet techs here are very rude and talk down to you. We have a scared, timid dog who we have been taking here for years, and Dr. Porter has always been amazing and very patient with her. The techs on the other hand are visibly scared and make the whole situation very stressful for us. It doesn't make me feel comfortable to take my dog somewhere where the techs aren't confident around dogs with different personalities. The tech this morning was very judgmental and we will be looking for a new animal hospital moving forward.
The vet was very informative and working to take a stepped approach to my pet's care. She didn't try to get me to spend more $$. I greatly appreciated that. They could use a little spruce up in the front but the care was great!! Dr. Tucker was great too.
Won't honor their free follow up care they provided me a certificate for. There manager is unprofessional and called me repeatedly after I hung up on them due to their unprofessional csr and manager flat out refusing the follow up they provided a certificate for. The reviews on the office staff are more then accurate. Rude and angry staff is a direct reflection of their work environment
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