Taylor Automotive

1509 W Littleton Blvd, Littleton, CO 80120, USA

About Taylor Automotive

4.1 / 5

from reviews

Is this your business?

    Donn Thomsen
    August 13, 2023

    I live in Wolhurst and saw my community name in their ad so I made an appointment to have my car checked for a tune up. I showed up the following day at the appointed time with Rob having made the scheduled appt. Walked in said hi to Rob and he checked my name in the computer. I gave him a note from my BF of what he thought should be included in a tune up. I waited for around 30 min and then Dave spoke to me and said I needed an appointment and I said that is why I was there as I had an appointment at 11:30. Apparently Dave thought I had just showed up so I made an appointment again for the following day. Later that day Rob called me and told me what the cost was. We had a conversation and he hung up on me. I called back to ask why and Dave answered the phone He was rude and consisending. I ask him how they came to that price and he said by checking out my car. I informed him that my car way never checked at all. Rob told him the price was based on the list I had given him. Now mind you, they had no idea what might be the issue with my car or if I even needed what was on my paper to review. I made them aware in the very beginning that I knew nothing about cars and the paper was to see if those things may be included in the tune up. Dave took issue with me questioning, as he has NO customer service skills, them quoting me a price on a car of $400 on a car one ever looked at. "Take your business elsewhere" he yelled at me and hung up. I will be taking my business elsewhere and so should anyone reading this. I am a73 yr old , handicap senior ceitzen and this is how they treat us..

    Stunna Stunt
    May 17, 2023

    I only came in for an oil change. They then take my tires off, mind you again(only asked for oil change). They then do not put my tires back on but yet I am then forced to pay for two new tires!!!! Tell me what makes this the right way to handle business?

    Wendy Leff
    August 10, 2023

    Great people in this shop! They were very helpful to me in a bit of an emergency!!! Highly recommend them!!!

    Keith's Classic Garage
    August 28, 2021

    Great guys, always get my classic cars aligned there, and have been happy with their work for over a decade! Highly recommend!

    Rachel Stokowski
    June 26, 2023

    Wonderful owners and staff who actually care about the customer and do a quality job for a fair price.

    Taylor Automotive

    Our Address

    1509 W Littleton Blvd, Littleton, CO 80120, USA

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