The owner Jere B, is the best. As a single girl, I'm often afraid of a company trying to get paid for unnecessary work due to my lack of car knowledge. Jere is the most honest and upfront person you will ever meet. His pricing is fair and the guys at the shop do a great job every time I need my vehicle serviced. He is always genuine and wants the job done right the first time.
I found this gem of an auto shop because of a neighbor raving about how they could really trust them after she went to them with an AC problem. Now that’s me! They are always straight forward and let you know if something really needs fixed or not. They are clearly after repeat business and not after upselling unnecessary repairs. Highly recommend!
I highly recommend Sun Valley Automotive!! Ladies, I'm also a female and they spoke to me like an equal, not like some men do ;) - not man hating, just what some do... I had a family-in-law member work on my vehicle a year ago... shortly after my battery light came on and the AC stopped working. I thought it was the old "once you start to fix something on your car other things seem to follow" ordeal. Nope. I took it in for the AC (I thought we over charged it with freon after it stopped working last year). They called to update me before doing the work. The wiring from the previous work (by family-in-law) was wired wrong and 5 wires had been cut by a fan. He could tell previous work was done. He rewired and the battery light is no longer on and the AC works. Yay!! 5 stars all day long!!
This place is a joke. They did work on my car 2 times wasn't bad work. Took my car back to fix a simple antifreeze leake on a car that never overheated to be told I need a whole new engine and turbo lmao. That it would be better to sell my car than fix it. No you can't have my perfectly working vehicle. Dumbest mechanic I have ever heard. All that I had wrong with my car was a simple radiator cap. Simple fix that your incompetent mechanic couldn't figure out. Can't follow simple directions either. Thank you to the auto shop that fixed it. I know who I will be using from now on it will not be you guys.
Called and gave all information on my camper van to get service for emissions and an oil change, told it was no problem. Waited 2 weeks for the appointment just to be told they can’t do it in person. Completely wasted my time and took off work to do so. The camper van is only 19 feet and does not have extended roof. Im not sure why the owner is trying to make it sound like such a huge RV. I gave all the details to the employee on the phone and they knew the exact model camper van I had (dodge roadtrek 190)
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