The ladies in the front office went above and beyond in helping us. Our car broke down on our last day of vacation, I called strictly automotive and they were able to help us out. They fought my warranty company tooth and nail to get my parts under warranty covered and us on the road as quickly as possible. They’re amazing. I would recommend them to everyone. They have excellent customer service and really care about the customers. Thank you for all your help!
Nice enough people, but seriously over quoted me on service. Maintenance hours quoted for same job were less than half elsewhere. Maybe they thought I wasn’t a “car guy” or just tend to over quote in general but not likely to return unless I break down out front. Lowering my rating after the rude reply here: I wasn’t looking to get anything for free and ended up paying a higher hourly rate to have the work done because the other business was honest and upfront. The issue is that you quoted me twice as many hours as the job required and tried to add on unnecessary additional service. The other mechanic said there was absolutely no reason to replace the radiator hoses that you described as “soft”.
I have NEVER trusted an automotive company and I trust Strictly Automotive immensely. The PDF's they send over are thorough, knowledgeable, and easy to understand. I think my car will last longer bc i take it here rather than other places.
Bought my Subaru from them for a fair price. Spent about $4000 after I bought it with vehicle repairs at their shop. My last repair I was charged $900 for new spark plugs and to remove corrosion and spark plug "fluid". My vehicle broke down a block after I got it back to find out they did 0 work. The owner did nothing but offer to fix the same problem again for $800 instead of $900! They do not care about the customer. Go somewhere else
Amazing service! I called for a tire fix and they got me in the next day while everywhere else was giving me 4 days minimum wait time. They were able to fix and provide great care for my car. Plus, they have pretty good prices.
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