The very top level of service. You know when you call an old friend, and the conversation is never rushed, just personable and friendly? Well, that was it was the first time I spoke with the owner. Friendly, honest, looking out for my best interest, really cared. Like going into my own general store, and being greeted by the storekeeper, who asked about me and my family first, before getting down to business. Makes you feel valued, an all too rare thing to find in today's world. When I'm visiting a shop, I always ask myself, would I send my dear wife here, would they treat her kindly, and take good care of her, and her car? No doubt on Stan's, that's just the way they do business. Here's an example. When I the owner called me personally and we spoke for over 15 minutes. His knowledge and professionalism was impressive and informative. I have a German car but it is not a “sports car”, yet I feel I get the same level of service as other customers of Stan's Automotive. Highest recommendation to Scott and his team. Plus he likes horses! Just even more bonus points in my book!
I had a wonderful experience at Stan’s! First, I called and described my problem and the gentlemen advised me to check my oil before I drove my vehicle in - that was part of my problem! So grateful for that advice. The other places I called didn’t bother to mention that. They got me fixed up and on my way quickly and for a reasonable price! Will definitely take my vehicle back here in the future. Their staff is very warm, friendly, and helpful, and the waiting room is thoughtfully appointed.
Always a good experience with the Stan's crew, going on 20+ years I think. They are honest and do great work. They even share that certain things can "wait 'till next time" if one needs to prioritize maintenance for cost or other reasons, so I appreciate the transparency. I never have to worry when I bring my family's cars to them. Thanks guys..
Stan's has delivered nothing short of exceptional customer service. I have taken my vehicle to them for several semi-major issues over the years (alternator replacement, oil leak, engine rebuild, timing belt) and I have never had a bad experience. They provide fair pricing, deliver on time, and make sure that I am updated throughout the process. I cannot recommend Stan's Auto enough. They are an exceptional business.
Easy to schedule. Dropped it off and the car was ready when they said it would be. Also, their shuttle service was awesome! Excellent service. Super nice folks to work with. These people are very customer service oriented. Thank you Stan's.
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