I have used R and D Accounting for about 6 years. I won't be using them again. I waited over 2 1/2 months for my 2021 taxes, never started still. A staff member told me by the end of June 2022 it would be completed. I never heard there would be a delay when I called about two weeks ago.. On the last day of the month I went and collected my unstarted taxes. A friend said 10-15 days during the busy season it takes for her firm to do the taxes or 2-3 days during off season. My stars only reflect the new way they do business which I just discovered lacking communication of any delays. Not their work to date.
I had a question regarding a real estate base cost for tax purposes and my research on IRS websites couldn't satisfactorily answer it. As R and D was recommended by my house appraiser, I sent them an email briefly describing the situation and asked for a consulting quote (I felt I needed to sit down with someone knowledgeable and discuss the situation in detail and I was prepared to pay for it as well). Don Bondeson (possibly the D in "R and D"?) promptly replied with an answer - apparently this was a simple enough issue for him (not for me), he explained it in detail right there instead of quoting me a consulting fee. In my book, this is how you gain trust of a potential customer - I shall remember and next time I'll need accounting services, I exactly know where to go (as well as recommending them to whomever asks me). Thank you Don, you made my life easier
If you’ve ever felt like your taxes were a hostage negotiation that wasn’t your fault, these guys are the place to go.
Don has been my accountant since 2016 when we moved to Colorado. His whole team has been wonderful, no matter how many times I call with a question or trips I have to make because I forgot to add a document to the tax file. They're prompt, thorough, and knowledgeable. I recommend Don to every person who even mentions taxes.
Don & Co have helped me and our business immensely! They have a client for life.
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