Is this your business?
John is very transparent, and communicative. My husband and I blew a tire coming back from the mountains around 7pm. We got a tow to take us to the nearest mechanic, and luckily that was John's automotive. We were pleasantly surprised how welcoming they were, and how quickly they got to diagnosing our situation considering how we showed up. We have a 99 dodge ram van so parts are hard to find, but John went straight to work calling and got the part in in 3 weeks. After they got the part (steering knuckle and wheel bearing) it was fixed in two days. Even with John and his team dealing with getting sick and being extremely busy. Safe to say we were impressed. Its nice to actually trust a mechanic and not feel like we are being taken advantage of. John gave me frequent calls updating me while we waited for the part to come in. It was really liberating not having to call him myself just to figure out anything. I would highly recommend John and his team! Trust is HUGE and they proved they are worthy of that! Thank you guys again!!
If I could give -100 stars I would, this place blows. Shoddy repair work & uses the cheapest replacement parts they can find to cut their costs for the most profit. Do NOT take your car here! And PS John - Yes I was a real customer of yours, in 2021, & TheGonzoHunter was not amused or satisfied! You ruined my lug nuts & you didn't even mention it or replace them. Then within 2 months I had to take my car to someone else to have the same repair done & it was that shop that showed me the parts you used vs the ones they did. When I told my friend (MJ) who had referred me to you, he then told me that the last time he came to you for work you did the same thing to him & he was sorry he ever referred me to you. So.....I think your ego is getting defensive here because you know what you are doing to your customers & of course don't like being called out. I stand by my original review & also don't have any obligation to reveal my identity; what would be the point in engaging in useless banter with someone I never plan on letting touch my car again? I think there's probably also a very good reason you recently changed the name of your shop too, no?
I've been going to John's Automotive now called Forever Auto (same owner) for 23 years. He's honest and will tell you if it's worth repairing your vehicle or not (sometimes older cars aren't worth putting more money into). I've never felt weird about the final bill. Everything is above board and clear. I know a lot of people from my church that are lifetime customers like me. They go to him because he's a stand-up guy and all the people that work for him are honest too.
John and his crew are a great group of folks. John is professional, upfront, and knows his stuff better than any mechanic I have met. John is clear about what he is going to do to your vehicle and what he will charge for it. I will never take my trucks anywhere else but here. If you have him look over your vehicle he will give you a clear list of things he sees and the severity level of each item.
Have always been very friendly, polite and professional. Thank you for your service and helping me and my vehicle get back to business! 100% recommend this location
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