Dangerous mechanical work and complete lack of initiative. I took my 2007 Sequoia here in June 2023 to have new rotors and brake pads installed, and the drivers window fixed. When I picked up the car everything initially seemed fine. A few days later I was driving down a mountain pass when the brakes suddenly went soft and a bunch of error lights came on. I came incredibly close to driving off a cliff but thankfully managed to stop the car in a pullout. Took it in to a nearby NAPA mechanic who was shocked to find that the brake lines had been re-secured USING CABLE TIES!!! one of them snapped which caused the brake line to rub and then snap causing a major brake failure. That shop fixed it free of charge and got us on our way. A few days later the window mechanism broke again. We spent $1200 for nothing. I rang J&S about this and stated that I believed I was entitled to a refund. The manager spent time trying to divert responsibility and told me on several calls over several weeks (all of which I had to make to follow up on things) that she would sort it out and call me back. It's now been 2 months and not a thing. Avoid these guys like the plague.
Came to J&S because friends have been taking their cars there for many years. I've found the service good, friendly, and fairly priced. I'm happy to support a local business.
I reciently had some issues with my girlfriends car, after attempting, and failing, to repairing it myself, I decided to take it back to the dealership (I falsely assumed it was still under warranty). To make this part of the story short, they told us it was going to cost around $3000 to replace the body harness. So... I decided to get a second opinion. J & S took a look at it for me and solved the problem for less than $500!! Id also like to add that the solution was not the expensive body harness. J & S has been the most reliable shop I have ever encountered, even considering the volume of vehicles I have put through there shop for various reasons ( I helped to manage a fleet of around 15 work vans). This shop is my shop for life! I would rate so much higher than 5 stars if I could
They were able to do a custom alignment on my modified Miata with no hassle. It seems to be getting harder and harder to find shops that will do this. Overall cant complain. Quick an easy with great customer service 10/10!
J&S is the best! Friendly, honest, fast, & affordable. They have kept an old 1998 Yukon purring, and many Hondas. I started using them when I lived in Gunbarrel and have since moved to Broomfield, I tried a couple of other mechanics, but J&S is worth the drive!
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