We were very pleased with our first grooming experience at Heritage. Casey did an excellent job grooming our cavilier king charles, Ellie. We definitely will be returning in the future.
First impression, I was referred here via another doggy camp that was understaffed, so this is our first experience and definitely thankful for a local option! Heritage customer service was friendly, attentive and helpful on the phone in setting up my dog for a meet and greet- sending the waiver and accepting our vacation record info. Driving up to the store, I noticed the letter I on the sign was hanging off maybe a little dangerous and awkward first in person impression. The front desk girls were friendly and sweet to my dog. I would have appreciated a bit more thorough communication regarding meeting us, and offering services and overall boarding "what to expect" etc. It's online, but always good to say in person for assurance. I was also interested in grooming, but that wasn't really initiated, just a bit of advice for sales friendliness. Overall first meet and greet went well. Hoping the phone texts and everything are set up, I was a bit confused leaving if it was confirmed. Grateful for a local doggy boarding option, and inside looked nice from what I could see, clean, well organized. My dog was safe and had fun first time and that's what I hope for the most! So thankful overall for a boarding option for my fur baby, especially accommodating a bit last minute for work travel plans for a whole week here soon. Hoping we continue to like this place, perhaps try grooming and day camp as well! Leaving our dog for a week coming up, we will stay updated and hope all goes well! First experience!
I have had the best experience at Heritage Pet! Brandi is an incredible groomer, and the whole team is so kind and welcoming. My dog is always so happy after a day of grooming and daycare here, and he was never happy after a grooming session anywhere else. I highly recommend Heritage Pet!
I wish I could give more stars. Took my handsome long haired mini dachshund here. He was groomed by Alissa. She did an AMAZING job! She did everything we asked her to do & the price was great too! I HIGHLY recommend Alissa she is wonderful! So so happy with the results!
We have been taking our dog to Heritage Pet for years. They are always extremely caring, kind, and professional. They always do a really great groom for our Maltese. You can tell they truly care about the dogs and I feel safe leaving our dog with them. I would highly recommend them to anyone.
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