I had my first experience at Hayes after getting bad news that my vehicle needed some extensive work. I felt comfortable leaving my vehicle with them. They gave me a quote lower than the dealership. During the work they were able to text me and keep me updated. Now I feel safe driving my vehicle.
I wanted to get an estimate for a problem in my outback’s transmission. I was given an estimate of the cost. I have decided to donate the car. Hayes told me what I wanted to know. As usual your customer service was very good. Even when the news isn’t what I want to hear, it is a pleasure doing business at Hayes. Thanks, Bill
My wife dropped off our Subaru after it failed an emissions test. After evaluating the vehicle, they came back with a $3000 estimate including replacing the catalytic converter. I wanted a second opinion so my wife took it to the state emissions inspection repair shop in Broomfield where (for free) they told her we needed a $145 purge valve, and that my catalytic converter was fine. I ordered the purge valve, installed it in half an hour myself, and passed emissions with flying colors. I wanted to believe that Hayes would do a great job but I won’t be going back or recommending them.
Hayes is great! Always fast, knowledge, and often they come in under their estimate. Plus, a few times they've done extra little things like replace a light bulb at no extra charge.
I want to thank Joe , Andrew, and Nick the Owner who I spoke to once. You rebuild the top part of my Chevy avalanche , was diagnosed by three automotive shops all.same results. You were the only ones willing to the job . And wonderful job you all did do not know the mechanics name who did all the rebuild but it runs like a new truck . Great job guys and great warranty as well . I do recommend this company 100%. Thank you.
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