Friendly staff and the location is easy to get to in the city! The place itself is so cute - it used to be an old house! They kept the kitchen and use it as a work space. Upon entry they offer water, coffee, or champagne, whatever you want. I’ve always liked how my hair turns out & the stylists are friendly/fun to chat with.
I have been going to this hair salon for years. Ethan was my stylist for most of that time and when he moved out-of-state, the service went downhill for me. The first thing was the huge jump in price increases; I went to paying from $70-$80 for a retouch and bang cut to $125+$15. I wasn’t given notice during any part of the process (booking, confirmations or at the cash register) and the drastic price changes weren’t posted/emailed/text. I brought this up to my new stylist and it sounded like I wasn’t the only one who was upset. I understand the cost of business goes up but that price is more than I pay for my monthly phone bill (which I use every hour of my waking day) and more than my car insurance. It’s a pretty large jump in pricing with zero notice from their management. I was on the fence about continuing as a client after this happened. What put me over the edge was showing up at 8am for my normal hair appointment and being no showed, no called after I had already paid for parking. Not only did I not receive the service I had scheduled for weeks ahead of time, I never received an apology or a simple call to rebook from my new stylist or management/owner. Further, my stylist posted herself having drinks on Instagram that same day she ‘called out sick.’ Fluff has lost my loyalty and they have lost a regular paying client they’ve had for years due to both of these circumstances. I would not recommend their salon or services.
Eve saved my sanity by properly coloring my hair (color correction) after a visit to another stylist left me with what looked like blocks of blonde on top of my head and an uneven cut. I didn’t trust the other individual to correct what I was not happy with, but as soon as I sat down with Eve for a consultation I knew that I would be just fine. The cost to me was not a concern. What I have learned from going inexpensive the first time is that you get what you pay for. What you are paying for here is priceless expertise. Thank you, Eve!!
Ok. I'm not a huge reviewer, but after leaving today I had to. I went to get my haircut here. First off, it is one of the most gorgeous buildings I've ever seen - it's got high ceilings, amazing chandeliers, and the atmosphere overall is just lovely. I got my hair done by Ashton, who is the coolest gal and SUCH a good hypeman. The products smell great, and I left my haircut in a really great mood. Thanks Ashton and Fluff!!!
This salon is heaven! Such a beautiful place with an unbelievable courtyard to relax in while your hair is processing. But PAIGE! I moved an hour and a half away, and still drive to come see her for my blonde. She is better than anyone I’ve ever tried, and since she’s young you know it’s pure talent she was born with. I actually found her through meeting someone else with amazing color that referred her. Love Fluff Bar and love Paige!
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