I recently moved back home to Denver from Atlanta after many years away. As anyone who has ever moved across country knows, trying to rent an apartment or home long-distance can be very difficult. ERA New Age made the whole process easy for me. All of my questions were answered in a timely manner and any concerns I had were addressed. Everyone on their team is professional and pleasant to work with. And that hasn't changed since I moved in. The team members check in with me from time to time to make certain I'm enjoying the property and ask if I'm having any issues, and the few maintenance requests that I've made have been handled in a timely manner. I feel that I'm in very good hands and could not be happier with ERA New Age's services and with my new home.
I cannot say enough of our amazing experience with ERA Real Estate & Property Management. We came back to Colorado after having to be out of town for a few years and finding a rental home with ERA was the best thing that could have happened! We worked specially with Cherryl, and she is truly fantastic! She is responsive, professional, so friendly, and overall just a wonderful human! She made our process of renting our new home so easy and stress free. (ERA, you have a truly wonderful person working with you!) I feel so comfortable knowing we have a reliable property management company to contact if we should ever need to. I highly would recommend this group all day!
I rented a property from Anne Kremer on Feb 2021 to Feb 2022. DO NOT RENT FROM THIS COMPANY. Anne is unprofessional, unhelpful, and could care less about tenants. I have rented in Colorado for over 10 years, all with different companies, and I have never been treated so poorly. I had put down a large deposit on this property of nearly $3000, and after living in the home for a year I expected them to take some of it for the usual cleaning and maintenance fees. I got my invoice in the mail a month later stating that not only are they keeping my deposit, but I still owe $750 on top of what I've already put down. I asked for before and after photos of the damage behind these outrageous charges so I can try to understand them. Anne provided me with no information saying we can meet in person. I told her I no longer live in the state so that wouldn't be an option, so I asked her to simply email me the photos. Her response was to ignore me for 4 days until I followed up again and said those photos are the owners property, but we can talk on the phone if you'd like. Basically Anne has made it feel like I've being extorted for money with no explanation and no recourse.
After seeing the process my boyfriend has been through of trying to get simple information about his security deposit, I wouldn’t recommend using this company. They took his substantial deposit and are asking for even more money. When he asked for photos and proof of the damage they refused and told him they stand by what they charged him. Communication and professionalism don’t seem to be a priority to this company
We had an amazing experience with New Age Real Estate and Property Management. The market is so crazy overall right now and we were able to find a beautiful home we loved and applied right away. We worked with Cherryl Rhoades who is awesome. She was extremely professional, responsive and personable. She went out of her way to ensure we had a good experience and to make things easier on us during our move and continues to be responsive and beyond helpful a month later. After 10 years of renting I would have to say this has been my best experience so far. Thanks for the amazing work!
For more information on our listings, advertising, coupons, and mailers, please contact us today!