I’m so happy my roommate told me about this place. Very professional and did not take advantage of me or my situation; there are definitely still auto places that take advantage of women and they were truthful about my issue with my car because I wasn’t sure if it was the alternator or starter - turned out to just be the battery. Great price. Great customer service. I am very satisfied and would highly recommend this place to everyone!
Car brought in Saturday to replace a sensor. Mind you they are closed Sunday. Done on Monday afternoon. Clean business and bays/lot were full of cars. This tells me its a good neighborhood spot to get my car serviced. Kiley on the phone/desk was super helpful and kept in touch the entire time. They will be getting my business again! Special shot to the techs for getting mybcar done really fast. I appreciate it. GREAT WORK GENTLEMEN! Update 9-14-21 Alternator went this time. Through all of their business they were able to get it done in 24hrs....on a holiday weekend no less! Thanks Kiley & CO!!!
This was my first time going over to Ellis Automotive since I had just moved into that area. Very knowledgeable and very polite. Amazing service. They checked my car bumper to bumper and addressed all concerns flawlessly. I am very satisfied with their attention to detail and they are very fair with their prices. I will be heading over to them for my regular maintenance service moving forward.
I have used Jim, the head mechanic for almost 30 years. I followed him to this location about 20 years ago. He has taken care of all of my cars, children’s and many of my friends cars. They also check out all of the used cars, I have purchased ahead of time to make sure they are sound and a good deal. My current car I have is 12 yrs old, I have had it for almost 7 yrs now and it is still running great, thanks to Ellis Automotive Care Center I have found that they do an excellent job. I find them to be very honest and the prices to be fair. I especially like that they tell me the next time I come in I will need … maintenance, so I can put that into my budget and prepare for it. I highly recommend this company/service.
Needed an overall safety check. Kiley gave me a detailed inspection report. Went over maintenance required. Mechanic answered my questions about report. No pushing, insistence that work be done immediately. Prices quoted were reasonable. Will be returning for repair work.
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