I received an advertisement for their shop in the mail after moving to the area. After looking up their business and seeing their excellent reputation, I made an appointment for an oil change as I was looking for a trusted professional service shop for my vehicles. The personnel at the shop were polite and efficient and serviced my vehicle on time while I waited. I thought the facilities were nice and comfortable and they did a great job with the oil change, tire rotation and inspection. They actually brought a few different areas (brakes, calipers, tires, etc.) to my attention that I will need to have serviced in the future. Furthermore, when I had questions the owner was also very responsive, informative and helpful.
Jim and Kiley are very detailed and know their stuff. They are honest and always try to save you money. Jim went out of his way to call the dealership to get me in their shop and saved me probably over a $1000. I can't thank them enough. I would recommend his service to everybody.
I have been so happy with Ellis Auto! It's always easy to schedule and they are great with communication. All the workers are so nice and after talking with Jim it was clear how much he cares about this business and his customers. I really appreciate that as a woman I have never felt disrespected or taken advantage of. The pricing is fair and they are honest about the work that needs to be done and the urgency, without being too pushy. Highly recommend!
We have been coming to Ellis since we moved into the neighborhood in 2017. They have been maintaining my Jeep and now my husbands Ram and they are always awesome! We have had some issues with warranty companies and they literally went to bat for us to get the warranty companies to fulfill their contracts. I have never felt like they try and upsell me on anything, they want your car to be safe and functioning properly, they don’t want to drain your bank account. I always appreciate their hard work and their insanely friendly staff, they really treat you like a friend and I love that. 15/10 best mechanic shop I’ve ever been to, I recommend them to everyone.
They did a diagnostic test. They were so professional, my car has a cracked motor when I get a different car I'm going back to these guys. They explained all that was going on in a language I understood. Thanks guys you we're great
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