We were at Home Depot right across the street from the Crestline location, 7 hours from home, when we removed a dead rodent from under the hood which caused broken blades on the cooling fans, and damaging the radiator on our 2019 F150. Eagle automotive was the first one to come up with the best ratings. They answered quickly and had no problem getting us in. They had everything replaced the next day to make sure we could get home. They kept us very informed with the whole process. Wish we lived closer for regular maintenance but if we’re ever in the area I will definitely be using them if needed. Thank you Juan for all your help!
Since my first time at Eagle, I won’t go anywhere else. They do an inspection with photos and info to SHOW what’s needed. Unlike most places that will say this or that with nothing to show or explanation. Liked this place so much I took my partners car in for a belt that needed to be replaced and an oil change. More places need to be as thorough as these guys. Nice, prompt, informative, honest, and affordable.
The only gripe I can say about this place is it is a little pricier than some of the big chains but you get what you pay for. Have had lots of work done on both a diesel and gas Dodge pick up from fluid flushes, to suspension work, to a clutch replacement. Recently I had noticed the transmission on my pickup was dripping about 2,000 miles after having it serviced at Eagle. They fixed absolutely free of charge and honored their warranty. I recommend Corey and his team. They do quality work.
This repair shop is one of the best. They spent the time to thoroughly inspect my vehicle in order to correctly diagnose a problem with the front suspension. They even found a screw in one of my tires causing low air pressure that I had been unaware of. I'm so glad they found it, so that I would be safer driving my vehicle after replacing that (unrepairable) tire which was a safety hazard. They stand behind their work and are honest and knowledgeable. They even provide a 48 month warranty on the repairs that they perform. I would recommend them to others.
Brought in the car for oil change, which was through coupon that I kept getting in the mail. Cory informed it will be a couple hours before he calls me back, when the car would be done. I accepted this because I live next door and was so convenient for me, but also for my family. Upon doing a inspection, Cory informed me that I needed new brakes. When I told him, let me make a few phone calls and I will get back to him. Called him back within a few minutes and said, I will only do oil change. He continues with asking me why and where would I do the work. Honestly answered to him what are my plans to do with vehicle, he says he will honor the coupon, but that is all Eagle want do for me. ( BTW I have a 2 more vehicles and would probably bring more buisness to do shop. Bad way to treat the 1st time customer, unfortunately for all of us.
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