Probably the best experience I’ve ever had for automotive repair. Fair prices but most importantly they were honest and upfront about everything. They will go above and beyond to earn and keep your business.
Was told that they offered a military discount of 5% up to $50. After having them do a diagnosis check, I told them that the work needed was covered under my warranty plan with the auto dealer and would be having it towed from there. Not that I expect a military discount, but I always ask local shops because they usually offer them. I grew up in Aurora. Then I was told at payment that because I wasn't getting the work done there at their shop, there is no military discount! What really upset me was, as I was walking out after paying $183 for a diagnosis check, in kind of a laughing tone, the genltmen at the desk said, "Thanks for your service." May not mean anything to most people but veterans beware. Update: The thermostat charge they added to the quote I was told by the dealership mechanic that fixed the issues was fine. Again, be cautious when dealing with this business. Are there no more honest people/businesses on this great planet of OURS, smh?
I took my car to the only place I trust to handle our vehicles. I was not getting any heat which was a problem since it is February. They diagnosed the problem right away and it was ready that same day. I was concerned that my 15 year old car was going to need to be replaced but thankfully it was repaired for under $400. I was very happy.
Great customer service. Paul helped make sure our van was ready for a road trip. They even stayed late to replace a leaky radiator in time for us to leave the next morning. They went above and beyond our expectations to make sure the van was ready and checked out. Communication is always great... friendly with frequent updates. They are always patient with answering questions. They are knowledgeable and trustworthy.
Best customer service! Been taking my vehicle here since winter of 2020. Always availability for an appointment, never feel overcharged or taken advantage of, the work done to my vehicle is always reasonably priced and done in a reasonable time. Larry is so kind, thoughtful, informative and just funny! A complete delight. Paul, the guru to mechanics, does such a great job! I feel safe driving knowing my vehicle has been worked by Checkpointe. Thank you for bringing trust and exceptional customer service to the auto repair industry😃😇
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