I didn’t even get my emissions done their Dyno broke on test two. they get five stars for just being able to do the test on my truck.this shop should get five stars from all of their clients. They are very professional. And even though we couldn’t conclude the test, I was treated and felt like I was their only client. These guys ROCK. Just to clarify my truck is longer than a city bus!!! 44 feet!!! (See pictureI did get the test done elsewhere but I will be back to this shop for all my heavy mechanical work. Thanks for the kind treatment it makes a huge difference. I HIGHLY RECOMMEND THIS SHOP . For all diesel repairs etc.
I had really great experience with Chase! I went in expected nothing less. Over the last ten years they have serviced my work vehicles, and two of my family vehicles. I appreciate that their inspections are extremely thorough. Staff and Tech's are knowledgeable and it helps to create a no pressure atmosphere when having repairs or service done. It's stressful when something is wrong with my cars and trucks. Chase has always been honest, fair, and up front with the repairs needed and the cost. They went above and beyond to help diagnose a tricky check engine light. I am so happy to know that this business is in my neighborhood!
My Jeep just quit running and I was able to coast to a safe place. When you are broken down beside the road in the cold who do you call? Fortunately I have had very good service from Chase Automotive in the past and trust them so I knew exactly who to call in that situation. I called Tripple A because they know who to send and they always show up. They towed the Jeep to Chase Automotive who diagnosed the problem, checked with me for approval and took care of the repair. As long as it was in the shop I asked them to do several other things that I have delayed. When my Jeep was ready Chase sent a shuttle to bring me to pick it up. A roadside breakdown is always expensive but more important to me is the trust that I have in Chase Automotive when I need help with a car repair. I can't put a dollar value on that. Like the TV commercial says, it's "priceless".
I feel lucky to have found Chase Auto. I went in for an oil change and a general inspection on my little old ford ranger. I knew ol' Bessie needed more than just an oil change and I was fully expecting that it would take more than a day, but they completed the work in a day. Truly impressed with that and very impressed with the folks that work there. Great customer service (including the to and from home shuttle) and great workmanship. Ol' Bessie and I were well taken care of. Thank you Chase Automotive. I'll be back!!
Brought my diesel truck here for emissions, and off the bat , I walk in and what a ray of sunshine Bernardo is ( sarcastically), No greetings , No will be right with you just a dead stare and no acknowledgement of customer entering business , goes back to conversation with other mechanic. Very rude and un welcoming. And when my diesel failed emissions his expert advice. We're $250 per hour for a diagnostic with a 3 week out for Service date, very helpful, Not. Definitely would not come back , get rid of Bernardo out of the front office, very Un friendly. Get him customer service training, will pay off for every one.
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