We have been using Castle Fresh for about 2 years now. We tried several other cleaning services prior to trying Castle Fresh and felt like we were settling. With Castle Fresh, we get a thorough cleaning of all their guaranteed services every time. They offer a reasonable price for us, which is a blessing. Typically we get one of the same gals as our cleaning lady (there are two who we typically may get, one or the other), but occasionally we do get another gal and all of them have been so great and very friendly. Mikaila is our typical cleaning gal and we love having her and appreciate her thoroughness and friendliness. Renee runs the company and is always accommodating and helpful. I highly recommend Castle Fresh!
I hired castle fresh. Their maids are inconsistent. One (Monica) is incredible & reliable. The rest will waste 3 hours cleaning a room that’s perfectly clean & doesn’t need it. My recommendation is to be incredibly directive with what you want. You can’t trust them to clean on their own.
I have been a Castle Fresh customer for years now. Their cleaners are reliable, professional, friendly and thorough. I’ve hired them for one-time cleanings, biweekly service, and deep cleans. They do a great job cleaning, and my family appreciates the little special touches - like making a cute arrangement of the stuffed animals on the bed and folding the end of the TP roll in the bathrooms into a little triangle. I feel like the company really cares for me as a customer and they take care of their employees, too. It’s always a happy day when Castle Fresh has paid a visit.
Renee (the owner) is great! She's responsive, listens and understood our needs, and overall was pleasant to work with. Her team is also solid.
Exceptional customer service! I had a deep cleaning and two, monthly standard cleanings at my home. When I am in need of house cleaning services, this is the place I will call. The prices are fair, and they hold themselves to high standards. Brian is extremely responsive and treats his customers with care and respect. In an era where we sit on hold forever or where clients are considered replaceable, the way Brian runs this place is a breath of fresh air. He will ensure that you receive the standard of cleaning services that you requested. Castle Fresh is a small business of people that work hard to deliver results. Thank you!!
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