Car Wash USA Express

16941 Lincoln Ave, Parker, CO 80134, USA

About Car Wash USA Express

3.8 / 5

from reviews

Is this your business?

    LaNea Oramas
    June 30, 2022

    I got a carwash on May 9th, 2022 @ about 5 PM I had to go through the car wash twice as there was soap still on my car after the first wash. when I was going through the car wash the second time I noticed that my passenger side mirror was bent towards the front end of my vehicle. once I was out of the car wash I got out of the vehicle to flip my mirror back. when I checked the mirror it was damaged the top part of the mirror was broken off the back cover panel had scratches deep enough to show the black plastic underneath and the lower panel was just hanging there. And the mirror would not move. I filed a damage report with the store manager Mark. He let me know that the district manager needed to review the footage and would reach out. Mark finally reached out on 5/17 via email saying that the damage I claim is not consistent with how the equipment functions and they will not make any reparations or repairs for my vehicle. I just bought my 2016 4 runners and it was in perfect condition some would say she was/ is a pavement princess. I have called and emailed and the district manager Brandon Young still has yet to reach out to me and it is now 6/30. I have called headquarters and they say they don't handle that, that the store does and there is no one else I can contact. Do not use this place they do not care about their customers and they don't care and will deny all damages the car wash does to your vehicle.

    Jason Leleck
    August 11, 2021

    Super disappointed in this car wash location. The only reason I didn’t give it 1 star is the place seemed well kept, clean and they were open until 8. I did not try their vacuums so no comment there. However as a car wash I was completely unimpressed. Paid for the $21 ‘wash, wax & wheels’. First, no tire polish or anything (seen in the pictures) the bugs/grime on the hood was barely changed, back of the mirrors look like they were not even washed and you can see scuff marks on the vertical support to the side of the windshield where it did not even get it cleaned! Honestly this wash was no better than the self wash spray off. I’ll try somewhere else next time.

    Dale Turnbull
    February 17, 2023

    3 broke spin brushes, only soap in the front ... no water. Heavily scratched paint. Employee response was "we know." Will never return. Thanks for messing up my paint.

    Fanny Rouse
    March 18, 2023

    Car didn't get cleaned and paid for the full service with wheels and undercarriage. $25 for me to have to scrub my car with towels.

    Ken Lawrence
    December 17, 2022

    Carwash quality and personnel are great. The line and/or wait is just too long to wait most times. I've waited up to 30 minutes for a car wash, but would say I'm usually turning away due to long lines. I'm happy for the business to be busy, but we pay for 2 monthly subscriptions and can hardly get the vehicles washed when we want to. I'll be canceling our subscriptions as soon as we find a faster carwash.

    Car Wash USA Express

    Our Address

    16941 Lincoln Ave, Parker, CO 80134, USA

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