Update 20220120- Well I can't upgrade my wash if I want to include wax today. Nope, computer system can't handle it and only a $100+ upgrade allows it to happen unless I want to drive unsafely and cover the bar code with my hand then enter a wax/wash option. Not sure that this is tolerable... Nice folks, automation, hand scrub front and back, plus good vacuum. and this year was a very nice upgrade and renewal from inside my car! This contrasts with the past two years of going into the office, waiting on someone, letting them learn the upgrade system (again), and then fixing the double biling.
I really love the service here. They're always kind and helpful. Quick to get you through. Etc.
Good spot to wash a vehicle, clean and vacuum. Best time to go is early morning.
I got a carwash on May 9th, 2022 @ about 5 PM I had to go through the car wash twice as there was soap still on my car after the first wash. when I was going through the car wash the second time I noticed that my passenger side mirror was bent towards the front end of my vehicle. once I was out of the car wash I got out of the vehicle to flip my mirror back. when I checked the mirror it was damaged the top part of the mirror was broken off the back cover panel had scratches deep enough to show the black plastic underneath and the lower panel was just hanging there. And the mirror would not move. I filed a damage report with the store manager Mark. He let me know that the district manager needed to review the footage and would reach out. Mark finally reached out on 5/17 via email saying that the damage I claim is not consistent with how the equipment functions and they will not make any reparations or repairs for my vehicle. I just bought my 2016 4 runners and it was in perfect condition some would say she was/ is a pavement princess. I have called and emailed and the district manager Brandon Young still has yet to reach out to me and it is now 6/30. I have called headquarters and they say they don't handle that, that the store does and there is no one else I can contact. Do not use this place they do not care about their customers and they don't care and will deny all damages the car wash does to your vehicle.
I chose the wash and wheels unlimited membership for $29/month. It’s a good deal and the wash does a great job.
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