From the beginning of our time together, alllll the way to the end, Arapahoe Animal Hospital always made sure my best friend, Dallas was taken care of ♥️.
Bill Mannel
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May 26, 2023
I was with this vet for 18 months. Truthfully, I'm shocked I lasted as long as I did. Here are notes from my negative experiences at AAH in no particular order.
- My dog's thyroid medication was filled with the wrong dosage.. twice. (Labeled with one dosage, filled with another)
- In an annual exam, doctor failed to review his vaccines. One vaccine lapsed. Said "Well, we didn't have his records. We didn't know."
- Records: I had sent this over on three different occasions. (Feb, Sept, and June.) In a most recent conversation, the doctor told me "I have never seen those records before. We don't have them." I sent them a fourth time... was never followed up with.
- In an exam where we specifically wanted to address concerns for a potential seizure episode, the doctor didn't review my dog's medication. Upon me requesting to review medication (at the very end of the exam), it was determined that my dog had too high of dosage that could be causing his symptoms.
- Dr Hayes (one of the owners who, fortunately, I only worked with once) has a horrible temper. He is rude, pushy, loud, and talked over me repetitively without answering my question or listening to my concern. He has very bully-like behavior. The poor receptionist (I later spoke to on the phone) apologized for his behavior and admitted to having to "hide" in the other room to avoid him.
- While I thought the dr I normally worked with was giving my dog decent care, I was disappointed to find the documentation from my 5 visits to be severely lacking. The doctor notes that do exist include inaccuracies in both my dog's medication dosage AND his past medical (surgical) history. They also fail to mention several key concerns I had brought up in every visit.
- Nearly every time I filled a script or had blood work done, I had to call days later to follow up. Once once did I receive a call or text from them letting me know the scripts/results were ready.
- When I asked to speak to the hospital manager (6 months ago) to give them an opportunity to address my concerns, there was very little care or concern, no followup, and no changes.
- There is a clear and consistent lack of care and professionalism at Arapahoe Animal Hospital. I am finally done with this clinic and am looking forward to going elsewhere.
Martha L
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May 17, 2023
Arapahoe animal hospital is located at 55th and Arapahoe, roughly. It's an older building and the interior reflects that.
I had a good experience today, taking my older dog in for a routine checkup and vaccinations. Older dog was comfortable, but didn't try and sell me a lot of special treatments or expensive medications. I was seen by an assistant very quickly. It did take a little while for the doctor to come into the exam room.
The staff was all friendly and efficient, and I felt like my dog was treated thoughtfully.
shochet
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January 19, 2023
My little parakeet had an emergency and this office gave me an appointment right away in a blizzard. The staff was wonderful and they helped him without charging a fortune. I really can’t say enough good things about them. Thank you Stacy for your excellent care!
Nick Askam
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February 11, 2023
I just moved here in the end of December and I’ve been taking my dog, Olive, to daycare almost every week day. She loves it more than home, I think! That’s how I know they take great care of her.
Also, she had a little emergency and they went out of their way to support us. I’m very thankful and so is Olive
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5585 Arapahoe Ave, Boulder, CO 80303, USA
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From the beginning of our time together, alllll the way to the end, Arapahoe Animal Hospital always made sure my best friend, Dallas was taken care of ♥️.
I was with this vet for 18 months. Truthfully, I'm shocked I lasted as long as I did. Here are notes from my negative experiences at AAH in no particular order. - My dog's thyroid medication was filled with the wrong dosage.. twice. (Labeled with one dosage, filled with another) - In an annual exam, doctor failed to review his vaccines. One vaccine lapsed. Said "Well, we didn't have his records. We didn't know." - Records: I had sent this over on three different occasions. (Feb, Sept, and June.) In a most recent conversation, the doctor told me "I have never seen those records before. We don't have them." I sent them a fourth time... was never followed up with. - In an exam where we specifically wanted to address concerns for a potential seizure episode, the doctor didn't review my dog's medication. Upon me requesting to review medication (at the very end of the exam), it was determined that my dog had too high of dosage that could be causing his symptoms. - Dr Hayes (one of the owners who, fortunately, I only worked with once) has a horrible temper. He is rude, pushy, loud, and talked over me repetitively without answering my question or listening to my concern. He has very bully-like behavior. The poor receptionist (I later spoke to on the phone) apologized for his behavior and admitted to having to "hide" in the other room to avoid him. - While I thought the dr I normally worked with was giving my dog decent care, I was disappointed to find the documentation from my 5 visits to be severely lacking. The doctor notes that do exist include inaccuracies in both my dog's medication dosage AND his past medical (surgical) history. They also fail to mention several key concerns I had brought up in every visit. - Nearly every time I filled a script or had blood work done, I had to call days later to follow up. Once once did I receive a call or text from them letting me know the scripts/results were ready. - When I asked to speak to the hospital manager (6 months ago) to give them an opportunity to address my concerns, there was very little care or concern, no followup, and no changes. - There is a clear and consistent lack of care and professionalism at Arapahoe Animal Hospital. I am finally done with this clinic and am looking forward to going elsewhere.
Arapahoe animal hospital is located at 55th and Arapahoe, roughly. It's an older building and the interior reflects that. I had a good experience today, taking my older dog in for a routine checkup and vaccinations. Older dog was comfortable, but didn't try and sell me a lot of special treatments or expensive medications. I was seen by an assistant very quickly. It did take a little while for the doctor to come into the exam room. The staff was all friendly and efficient, and I felt like my dog was treated thoughtfully.
My little parakeet had an emergency and this office gave me an appointment right away in a blizzard. The staff was wonderful and they helped him without charging a fortune. I really can’t say enough good things about them. Thank you Stacy for your excellent care!
I just moved here in the end of December and I’ve been taking my dog, Olive, to daycare almost every week day. She loves it more than home, I think! That’s how I know they take great care of her. Also, she had a little emergency and they went out of their way to support us. I’m very thankful and so is Olive