I am so grateful that I ended up at your clinic. The kindness and care you showed Mattie and I at one of the most difficult times was amazing. I appreciated the honesty of the staff and there was no high pressure "selling" to keep performing tests or to take extraordinary measures. Letting Mattie go was not easy, but the doctor and staff were compassionate and understanding. Thank you so much!
My wife took our dog on a Sunday morning and they were so amazing! Very professional and caring staff. Very transparent with all the pricing and itemized everything so she could see all the charges up front. Overall just felt like we were in good hands during a scary situation with our dog.
When having to make the most painful decision to send your fur baby over the rainbow bridge, ACCESS is the facility to choose. Dr. Bull and Cami created a safe, calm, and peaceful transition for our sweet boy. Not only that, they sent a beautiful card sending us love and healing thoughts. Top notch professionals who also know how important our pets our to us. I can’t thank them enough for their patience and kindness.
They were the most heartfelt, loving companions I've ever seen. They were so warm and loving. I was in complete panic and they were calm, understanding and loving. I had to put my pet to sleep and the doc was so loving and compassionate. I could not have asked for more compassionate people. They are amazing from the front door to the moment you leave.
The only reason I'd give them any stars is cause my dog is still alive, but this place is terrible! They are rude, expensive and only care about getting your money. They literally kicked me and my dog out like 6 hrs after my dog had gotten out of surgery because I didn't have more money. I had already paid $5100, and they wanted 1600 more. They didn't give me anything for his pain and no antibiotics, even though that was already paid for in the 5100. Terrible customer service. They told me they don't honor their estimates. Not to mention, the lady in the middle of surgery, walked away from my pet to come call my and recommend euthanasia?!! I already told them if anything happened... perform cpr!!!! Why on earth would you ever walk away from anything during surgery?!
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