I have been going to Animal Care Center of Castle Pines for a few years. The clinic is clean and well laid out, the front desk staff are friendly and professional and there is plenty of parking. I use Dr Carbon who is fantastic and I feel blessed to call her my vet. I breed Australian Shepherds and I strongly recommend her to my puppy people. I have buyers that live a good distance from Castle Pines but they all agree that the long drive is well worth it.
I didn’t have to wait three weeks to get my pet in to see the doctor. We got in the same day I called to make the appointment. Outstanding doctors and technicians! Very caring, kind, loving, and knowledgeable. The doctor held and kissed my beloved pet. The technicians treated my pet like she was her own. Lab results came in within 24 hours. They’re open 7-7 and even on Saturdays! I’m very thankful for each and every person on staff here.
Dr Brook James was wonderful as are all of the doctors we have seen here. She took time to work with our dog and reviewed reports from the animal emergency hospital as well as records from last year when a similar issue occurred. She did not rush us, talked about current treatment plans and alternative plans if improvement did not occur in a few days. She followed up with daily phone calls to check on progress and also did some research on a separate issue that I asked about. I would recommend this clinic to everybody with a pet!
We searched around for a while looking at online reviews when trying to find a dental vet for our dog who needed a tooth extraction - it was stressful! Overall, this was a very good experience. They were caring, attentive and kept us up to date on the day of our dog's procedure. They also presented the pros/cons and price differences of moving forward with different parts of the procedure which I appreciated. I knew anything with pet dental would be pricey, but I thought the pricing here was fair and the follow-up has been great. They keep checking on us and our dog and also gave us this packet with photos explaining the procedures they did. I would recommend this place to someone dealing with pet dental issues for sure and will be going back here for cleanings in the future.
I've been very happy with my and my pups' experience! One of my dogs is incredibly fearful and having professionals who understand how to help him is really important to me. Even during the pandemic, the team here has done everything possible to make our visits as easy as they can. And I always get follow-up phone calls and emails, which I really appreciate.
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